Overview
Personalized customer retention packages for your guests and customers is the most cost effective way to increase business. Show your previous guests and customers you care with a personalized VIP card, travel booklet, postcard or insert.
Many studies have shown that it is much more profitable to keep a customer than to acquire a new one. With our all digital workflow we can help you make that personal connection. Using high quality materials, special finishes and treatments we can produce a very high quality product that will only enhance your brand and your customers perception of your brand.
Customer Retention Ideas
- Engage clients by reminding them of past experiences, destinations, or purchases
- Thank you cards personalized for them
- Customized offers based on purchase history
- Unique coupon codes and gift vouchers
- Note cards and inserts with personal touches
- Stickers with your brand logo or destinations like “I ❤️ Chicago”
- Loyalty VIP membership cards printed on metal
- Personalizing your message in different languages
Features Available
Example of Spot UV varnish on loyalty VIP metal card.
Example of variable data where each booklet is personalized to the guests actual visits.
An example of using different languages for each of your guests customer retention packages.
Your brand, your story and your customers are unique. With so many choices to choose from, please browse through some of our examples and use the form to the right to get started with your design.
Tips
The site Otium has some great data and suggestions with optimizing customer retention through the RFM model.
Some highlights are:
"3% of individuals account for 50% of lifetime value"
“It is typically cheaper and easier to reach an existing customer than acquire a new one. This is the principal benefit of a customer retention strategy.”
